Hi All – Summer in Manitoba requires part-time work, as the precious weeks of glorious weather need to be savoured and stored up for the grueling winters. As such, I give you a summary of the most frequently clicked links from each mixtape from the first half of 2019. Enjoy!
Best of the First Half of 2019:
Many readers checked out Anne-Marie Keown's summary of lessons in Planet Lean's How to transform a large hospital system
The SCARF model for organizational change proved interesting to many. Â
Mixtape supporter Mark Graban shares his thoughts on adopting better management system tools in Being Open to Learning and Using Process Behaviour Charts
Measurement is always a hot topic among OpEx people, and the brilliant article The Ethics of Counting delivered many great insights.
Glenn Somerville reminded us of the need to dig deeper than “operator error” when diagnosing problems in A Big Problem With Problem Solving.Â
Lean guru Pascal Dennis shared with us The Four Levels of Visual Management, a simple but nuanced model to improve how management and staff respond to problems.  Part Two was similarly popular.Â
Jamie Bonini and John Shook reminded us that lean is not a toolset but a thinking and management system in Setting the Record Straight on Lean.Â
Tom Brodbeck opines on why a new Winnipeg clinic will do little to reduce overcrowding in Emergency Departments. Â
Quality systems need to be about more than documentation in order to actually improve quality and safety. Shobhendu Prabhakar expounds on this topic in 5 Reasons Quality Failures and Safety Incidents Still Happen.
Adam Grant being his insightful self in How to Deal with Jerks Without Being a Jerk. Â
Karen Martin points out that, sometimes the best data can be found by going to see, in Big Data Isn't Everything. Explore the Power of Little Data.
The standard Mixtape format will return in August.
<a href="https://ryanmccormack.substack.com/">Get These Mixtapes via Email</a>
Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s build a culture of continuous improvement and psychological safety—together. If you're a leader aiming for lasting change (not just more projects), I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s talk.
Join me for a Lean Healthcare Accelerator Trip to Japan! Learn More
