We're sharing observations and reflections on topics ranging from standardized work to Kaizen. Would it be easier to “implement Lean” (or whatever term you'd use) if you're a Japanese organization? And what are some of the approaches you see with quality improvement and Lean in Japan's hospitals?
Our conversation also meanders into topics like eating sushi and more.
Streaming Player (Run Time 43:56)
For a link to this episode, refer people to www.leanblog.org/302.
Topics and Links for this Episode:
- Katie's website and blog
- Follow Katie on Twitter as @kbjanderson
- Find Katie on LinkedIn
- The trip to Japan that Katie is helping the Ohio State MBOE program lead
- Is Lean easier if you're a Japanese organization?
- “Not every company is Toyota.”
- Following rules and standard work
- Carrying trash around
- The two meanings of “kata”
- The book Behind the Japanese Bow
- Customer focus / obsessions
- Approaches that different hospitals take with TQM and Lean in Japan
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Thanks for listening!