This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on Twitter using hashtag #HCSummit17.
Today, I'm teaching my “Better Metrics” workshop for the third time this year. This page has some additional resources for attendees (the page is open to all).
Yesterday, I sat in on a workshop about strategy that was led by Jeff Hunter, Senior Vice President, Strategy and Marketing for ThedaCare. The workshop was very though provoking in that he drew connections between many Lean Startup methods and more classical methods and mindsets of Lean, PDSA, and Kaizen.
Some of my tweets (and I'll blog more about the workshop next week, I think):
I'm getting to take a #HCsummit17 workshop on strategy… choosing what to do and NOT DO… reducing "overburden" on the organization pic.twitter.com/nUAQRrsxVp
— Mark Graban (@MarkGraban) June 5, 2017
The #HCsummit17 workshop I'm in today incorporates #LeanStartup concepts from @sgblank & @ericries for better strategy for healthcare orgs
— Mark Graban (@MarkGraban) June 5, 2017
What choices does a HC org make about what to do and NOT do? How can you test assumptions quick & cheap? Better problem solving…
— Mark Graban (@MarkGraban) June 5, 2017
Healthcare strategic plans used to be "everything we'd do over next 3 to 5 years." Less important like #LeanStartup biz plan is less crucial
— Mark Graban (@MarkGraban) June 5, 2017
Startup = operating in conditions of extreme uncertainty (@EricRies). Health systems are facing far more uncertainty today. So, learn faster
— Mark Graban (@MarkGraban) June 5, 2017
#HCSummit17 Jeff Hunter: Need to shift strategic planning from an EVENT every 3-5 years to a CAPABILITY, so it happens more continuously
— Mark Graban (@MarkGraban) June 5, 2017
Nice to hear #LeanStartup language of hypotheses, assumptions, iterations in the context of strategy & improvement, vs. "Plan." #HCSummit17
— Mark Graban (@MarkGraban) June 5, 2017
"You NEED long-term vision," says Jeff Hunter at #HCSummit17, but you also need iterative improvement/learning models (ala @ericries) #Lean
— Mark Graban (@MarkGraban) June 5, 2017
This is true at the strategic level AND at the front-line process improvement level. #Lean #hcsummit17 #Kaizen @ideo pic.twitter.com/KtuWpVwbFE
— Mark Graban (@MarkGraban) June 5, 2017
I'd summarize Jeff's workshop with the idea that strategy is an ongoing process, sort of like entrepreneurship. Instead of knowing the answers (as documented in a 5-year plan), it's more about cycles of learning and experimentation… built upon a long-term vision.
And here is a photo from my friend Mike Orzen's workshop (hear my podcast with him):
Respect for people and continuous improvement are the essential pillars of Lean Transformation. #HCSummit17 pic.twitter.com/IjhO5JAv2E
— Steven Shook MD (@StevenShookMD) June 5, 2017
Here are Lean Blog posts about previous Summits.
If you're here at the Summit, I hope you'll say hello!
Here is a photo from last night's social time with fellow Catalysis and Lean Enterprise Institute faculty members:
- Darril Wilburn, former Toyota guy and co-author / editor of Toyota by Toyota
- Me
- Dan Markovitz (check out my podcasts with him and his guest posts)
- Sammy Obara, also a former Toyota guy and co-author / editor of Toyota by Toyota
- Katie Anderson (listen to my podcasts with her)
Great minds, great conversation…
Hope you can join us… if not this year, next.
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.