Notes and References from my #LKNA13 Talk on Lean Healthcare

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mark graban LKNA 2013

I had a chance to attend the Lean Kanban North America conference this week. It was a different “tribe” to be a part of, as the topics focused on software and IT settings, including agile development, “kanban” project management, and broader lean management topics.

I gave a talk on “lean healthcare,” which is always an interesting challenge when it's not an audience of healthcare professionals.

Here are notes and links that I cited in my slides, including data and key references:

You can also view this as a Google Doc.

    1. Are my staff and doctors treated with dignity and respect by everyone in our organization?
    2. Do my staff and doctors have the training and encouragement to do work that gives their life meaning?
    3. Have I recognized my staff and doctors for what they do?

Picture via Twitter.

Tweets about the talk:

 

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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