Lean Culture Video from University Health Network (Toronto)

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Here's a nice video that popped up on YouTube from the Toronto-area University Health Network system, with healthcare professionals talking about how Lean has led to a better work environment, a new culture, and an increased capacity to care for more patients… a nice video to end the week with (and reflect upon your own Lean efforts) or as some motivation to start your week, depending on when you are viewing this:


If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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