Lean Culture Video from University Health Network (Toronto)

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Here's a nice video that popped up on YouTube from the Toronto-area University Health Network system, with healthcare professionals talking about how Lean has led to a better work environment, a new culture, and an increased capacity to care for more patients… a nice video to end the week with (and reflect upon your own Lean efforts) or as some motivation to start your week, depending on when you are viewing this:

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

2 Comments
  1. Allie J says

    What hospital / health system is this story from? This is great. University Health Network in what city?

    1. Mark Graban says

      Toronto.

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