Coming Soon: Notes from Day 2 at IHI '09 Forum

Ah, travel delays. Late night getting back from Orlando, so I will type up notes over the weekend from Wednesday's talks at the Institute for Healthcare Improvement Forum.

For today's main post, please scroll down.

Here is the post.

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Mark Graban
Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.

Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.

He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.

Mark is also a Senior Advisor to the technology company KaiNexus.

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