Coming Soon: Notes from Day 2 at IHI '09 Forum

Ah, travel delays. Late night getting back from Orlando, so I will type up notes over the weekend from Wednesday's talks at the Institute for Healthcare Improvement Forum.

• Lean journey at Long Beach Memorial Hospital (listen to my previous Podcast with their COO, Tamra Kaplan)
• Thoughts from Paul Levy on social media, leadership, and quality improvement
• Thoughts from a leading healthcare economist

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Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.