Upcoming Q&A with Lean Author Michael Balle


MichaelBallePhotoWhile in the UK recently, I met Michael Balle, the author of the Shingo Prize winning book The Gold Mine: A Novel of Lean Turnaround. He has a new book (published by LEI, my employer) just out this week called “The Lean Manager.”

Michael has offered to take questions from Lean Blog readers that he'll answer here in written form. If you have questions about The Gold Mine, lean transformation, or lean leadership, you can submit the questions in one of three ways:

  1. Email me at leanpodcast (at) gmail dot com
  2. Call the “Lean Line” and leave a voice mail — 817-776-LEAN (5326)
  3. Leave a comment here on this blog post.

Here is an intro to Michael via the Evolving Excellence blog.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. You wrote an article that was floating around on the internet a few years ago about titled, "Lean as a Learning System in France", where you described a two year conversion on a nursing unit to standardizing key nursing processes that started with addressing workplace organization. Is it your experience that it takes substantial time to do such a thing or is there a way to accelerate standardizing key processes?


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