Free Webinar: Mistake-Proofing to Reduce Medical Errors
John's book Mistake-Proofing the Design of Healthcare Processes was published by the Agency for Healthcare Research and Quality as a government document that is distributed free to the public and can be downloaded here. In 2004, John received the Shingo Prize for his paper, “The Human Side of Mistake-Proofing,” with Douglas Stewart.
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If you like the webinar, Professor Grout will be conducting a one-day LEI workshop on mistake proofing for healthcare.More info and registration info here.