Mistake Proofing Webinar — Sadly, links are now broken and I'm trying to fix that…
This will be given on December 10th by Prof. John Grout of Berry College and the outstanding mistakeproofing.com website. I hope you'll register and check it out.
John's book Mistake-Proofing the Design of Healthcare Processes was published by the Agency for Healthcare Research and Quality (AHRQ) as a government document that is distributed free to the public and can be downloaded here.
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