Cleaning Out the LeanBlog Backlog – March 27


Sometimes, I have a collection of news stories or links that I either don't have time to blog about, assume you don't have time to read about, or don't really merit a full blog post. So my “WIP” of “draft” posts or links I've set aside grows.

One administrative note – I'm having some technical glitches that are delaying my release of Part 2 of my Jeff Liker podcast discussion about “Toyota Culture” (episode #39). Hopefully, I'll get that out Friday or Monday.

“our Lean in Lothian service development programme has been extremely successful precisely because it does not elevate one group of healthcare staff above another. By empowering frontline staff to spot opportunities for improvements, and then supporting them in making the changes needed, NHS Lothian is liberating the skills and creativity of all of the members of our team – and it is our patients who are seeing the difference in terms of faster treatment.”

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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