Year 2007

Creativity before Capital

Want to stop disease from spreading? Open a window – Yahoo! News What works best for stopping the spread of disease in a hospital? Negative pressure rooms (expensive, hard to maintain) Opening windows (cheap!) The low-tech solution could help prevent…

USPS: Not the Right Root Cause

Star-Telegram | 03/01/2007 | Long time, no see: Post offices hide their clocks I can only imagine the discussion behind this move by the US Postal Service: Manager 1: “Customers are complaining the lines are too long.” Manager 2: “OK,…

What you Learn by Just Observing

Recently, I spent a few days doing some current state assessment work with a healthcare billing environment. I spent my time shadowing employees, observing the process, looking for waste, and asking them about problems they face in the course of…

Does the Solo Doc = "Lean" Doc?

WSJ Article: Faltering Family M.D.s Get Technology Lifeline While I was skeptical of Intel’s planned tablet PC for nurses, I’m much more positive in my first reaction to this WSJ article about small (or single MD) physician practices using technology…

NPR Stories on New Toyota Plant

It’s official, that Toyota has selected a site near Tupelo, Mississippi for their next U.S. factory (Google News search here). Thanks to Pete Abilla, he sent links to three NPR stories from this morning. Mississippi Wins Battle for Toyota Plant…

UK Hospitals Gemba Walk the U.S.

I was sent a nice “gemba report” essay from a UK lean healthcare consultant, Andrew Castle. Andrew consults for the UK National Health Service and came with a group to tour two American sites: Toyota Industrial Equipment (forktruck manufacturing in…

A Leaner Message Delivered by UPS

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For some context, here are my complaints about UPS ads from earlier today and from last year. Thanks to the “create your own whiteboard” feature on the UPS website, I created this Lean Message. Check it out: Click this link…

Toyota to join Nissan in MS?

Toyota said to build plant in Mississippi – Feb. 27, 2007 Looks like Toyota’s rumored U.S. expansion continues. Toyota is under pressure to boost production in the region to avoid potential political fallout from a jump in the number of…