A Leaner Message Delivered by UPS

For some context, here are my complaints about UPS ads from earlier today and from last year.

Thanks to the “create your own whiteboard” feature on the UPS website, I created this Lean Message. Check it out:

Click this link for an animated version (as long as UPS doesn't pull it for being “objectionable” content.

And the Big Finish:

Much better than their messages pushing offshoring and overseas suppliers… expedited with overnight global shipping. Of course UPS should be trying to sell global shipping, that's the business they are in. The ads still bug me. I just hope corporate executives aren't having their sourcing decisions and supply chain strategies influenced by stuff like this.

If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.