Seth’s Blog: Good is not almost as good as great One of Toyota’s weak links, at least in the U.S., has been their dealer customer service. Jim Womack referred to this in our podcast last week and now business/marketing blogger…
Articles | Markovitz Consulting A recent addition to the Lean Blog world, Dan Markovitz, has a newly redesigned website for his firm, “Markovitz Consulting.” He has a number of articles and his own blog, which will focus on lean applied…
Blog reader Bill wrote and asked: I was reading your blog and was wondering if you can tell where I can find short NASCAR videos related to process improvement, 5S, visual factory, etc. I don’t know off hand. I think…
Wonder Land – WSJ.com: Reading up on the continuing Walter Reed situation (my earlier post on the subject), I saw this in the WSJ this morning: “Gen. Peter Schoomaker, the Army chief of staff, described the problems at Walter Reed…
DailyKaizen » What the patient is willing to pay for How about this for a circular (almost) network of blogs? I’m linking to a post on the excellent “Daily Kaizen” lean healthcare blog, which was referencing a post on the…
By Jean Cunningham: I am just re-reading a book that I read at the beginning of my lean journey in 1992. It is The New Manufacturing Challenge: Techniques for Continuous Improvement by Kiyoshi Suzaki. It is still an excellent easy…
Lean in the Folding Box Environment Here was a post on the LeanBlog Message Board, thought it was worth sharing to see who has feedback: “Cartonhead” wrote: As a current student in the school of Lean, I work for a…
If you follow the blogs, you know Gemba Research (consulting, publications, and the excellent “Gemba Panta Rei” blog. I saw a press release today for a a firm called “Genbutsu” (also located in Washington state, no less). Is someone else…
By Jean Cunningham: The topic of Lean Accounting has been getting quite of bit of interest the last few months. The Institute of Management Accounting (www.ima.org ) had their first webinar on the topic of lean and had their largest…
djournal.com: Understanding Toyota Here’s an article from Mississippi, home of the next Toyota plant. A newspaper did a pretty good job with a brief history and explanation of the Toyota Way. One snippet: The company takes on problems first, he…
Tip of the hat to Jon Miller for finding this first. I have to chime in. I’m sure a lot of us have joked about it, a book called “Lean for Dummies.” Unfortunately, now it is here: Lean For Dummies.…
Toyota: America’s Best Car Company – March 19, 2007 Toyota is the only foreign-based company in the FORTUNE top 10 “America’s Most Admired Companies.” Good article, a few tidbits: Toyota decided to build a brand-new plant dedicated to this model…
