Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Latest "Leading Lean" Columns

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Here are the two most recent “Leading Lean” columns from Jamie Flinchbaugh:

April 2007: Consistency Erodes Skepticism

Here, Jamie maps out “a route through the terrain of skepticism” that we often face as Lean change agents.

May 2007: Forging Your Help Chain

In this column, instead of a “supply chain,” Jamie is talking about a “help chain” — defining the need for help (problems), signaling that help is needed, and improving the process that gets help to the right problem in a timely way.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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