Here are the two most recent “Leading Lean” columns from Jamie Flinchbaugh:
April 2007: Consistency Erodes Skepticism
Here, Jamie maps out “a route through the terrain of skepticism” that we often face as Lean change agents.
May 2007: Forging Your Help Chain
In this column, instead of a “supply chain,” Jamie is talking about a “help chain” — defining the need for help (problems), signaling that help is needed, and improving the process that gets help to the right problem in a timely way.
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
