A sampling of unsolicited quotes from readers: “I read your blog on a periodic basis, and enjoy your insights.” – Management Engineer/Planning (Hospital System, Utah) “I wanted to thank you for indirectly making a meeting with Dr. Gwendolyn Galsworth possible.…
So, in a way, the whole concept of New Year’s resolutions “batches up” improvement, which isn’t a good thing. The start of a new calendar year is a pretty arbitrary, yet symbolic, day. True “kaizen” shouldn’t require a particular day…
Management Leaders Turn Attention to Followers – WSJ.com This article caught my eye, this idea that someone other than top executives might actually have some ideas. In “Followership,” a book being published this winter, Ms. Kellerman argues that a big…
Best wishes to everyone for Christmas and the holiday season. I’m probably not going to post again until December 29 unless there’s something really pressing or interesting in the Lean world. It’s time to get my book finished up and…
Jim Womack’s E-letters – Respect for People Jim Womack’s most recent e-letter is one of the best I’ve read in quite a while. I think he really nails it, the compare and contrast of a Lean notion of “respect for…
Blundering hospitals ‘kill 40,000 a year’ – Britain – Times Online: Ah, gaming the numbers… everyone’s favorite pastime. It certainly is here in the State, even though I have my second story of the year related to gaming the numbers…
There was a question on the NWLean email list about suggestions, in the context of The Idea Generator: Quick and Easy Kaizen, reading in part: “My question is this; is the 2 suggestions per month per employee forced? Meaning do…
DFW Airport | pegasusnews.com DFW International Airport will distribute more than $10,000 in “DFW Bucks” on December 20 and 21 to encourage families to check in during off-peak times to avoid the Christmas checkpoint crunch, offering children 12 and under…
Why Nobody Likes a Smart Machine – New York Times Good article here about Donald Norman and his views on some of the poorly designed products and gadgets out there. One of the most influential books I’ve read is his…
Jenkins beats doping charge — chicagotribune.com Here’s an example of a testing lab not following their own industry standard work, an error that “vindicates” (in a way), an Olympic-caliber athlete who had tested positive for performance-enhancing drugs and appealed her…
PEPCON disaster – Wikipedia, the free encyclopedia In some Saturday afternoon background TV watching, my ears perked up when I heard about this story on the History Channel, from 1988. A factory, in Nevada (just outside of Las Vegas) had…
Our friend Kevin at Evolving Excellence has written about Cliff Ransom before, so I’m excited to see the LEI has a webinar with him tomorrow, Tuesday. Here is the link for registration. If you have any comments or discussion points…
