Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

GM to back off on Incentives

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Via Google News Archive

Auto incentives… bribing people to buy the car they didn't exactly want, but you built anyway.

“As part of General Motors' new brand strategy, the company will avoid rebates and other one-time discounts…”

The punchline — this article is from 1996. It was Chairman Jack Smith in the quote, not 2006 CEO Rick Wagoner.

The more things change, the more things stay the same. Overproduction is still overproduction. GM still can't wean themselves off of incentives.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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