Auto incentives… bribing people to buy the car they didn't exactly want, but you built anyway.
“As part of General Motors' new brand strategy, the company will avoid rebates and other one-time discounts…”
The punchline — this article is from 1996. It was Chairman Jack Smith in the quote, not 2006 CEO Rick Wagoner.
The more things change, the more things stay the same. Overproduction is still overproduction. GM still can't wean themselves off of incentives.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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