shmula » queueing theory: part 1
As an Industrial Engineer, I get warm and tingly inside when I see someone blogging about Little's Law. I know, I need to get a life. There is also a second posting. I left some comments, taking polite issue with some of Pete's ideas, but hopefully in a constructive way.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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Mark,
Thanks for your comments on my post. You’ve built a great blog here.
Peter