This was on “The Daily Show” on Comedy Central. It is indeed a real graphic from the FEMA website (link here). It's scarily similar to a typical “PDCA” cycle (or “Deming Cycle“), but should it really begin and end with “DISASTER”? Let's hope we do better with our lean projects!
Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.
[…] FEMA’s PDCA Cycle […]