I was interviewed for a weekend public affairs program that aired on multiple radio stations in the Denver area two weekends ago, talking about Lean in healthcare and my upcoming Healthcare Kaizen book.
Audio streaming link and MP3 file:
MP3 File (run time 13:15)
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.