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Part 3 of Day 1: #Lean Healthcare Trip to China: Visuals, Payment, Management, & Ties

Part 3 of Day 1: #Lean Healthcare Trip to China: Visuals, Payment, Management, & Ties

Continuing to go through my notes, picking up from my last post… Visuals The presenter said something that’s certainly a familiar challenge with facilities here in the U.S.: ‘”Patients often get lost due a lack of good signs.” One hospital we saw later in the week had some visuals on the ground that were clearly […]

Pokémon Go, Kaizen, and Leadership

Pokémon Go, Kaizen, and Leadership

I don’t get the whole Pokémon thing. But how does the wildly popular Pokémon Go game make me thing of Lean and Kaizen – leaders need to get out of their offices, go out and search for improvement opportunities! Gotta catch ’em all! …

Podcast #257 – Tania Lyon, #Lean at St. Clair Hospital & @KaiNexus

Podcast #257 – Tania Lyon, #Lean at St. Clair Hospital & @KaiNexus

My guest for episode #257 is somebody I’ve known for a while in the Lean healthcare community, Tania Lyon. She’s the Director of Organizational Performance Improvement at St. Clair Hospital in Pittsburgh. She has a PhD in sociology (like Jeff Liker, author of the Toyota Way book series) and she initially got involved with Lean through PRHI, a […]

Lean Podcasts

Podcast #257 – Tania Lyon, #Lean at St. Clair Hospital & @KaiNexus

Podcast #257 – Tania Lyon, #Lean at St. Clair Hospital & @KaiNexus

My guest for episode #257 is somebody I’ve known for a while in the Lean healthcare community, Tania Lyon. She’s the Director of Organizational Performance Improvement at St. Clair Hospital in Pittsburgh. She has a PhD in sociology (like Jeff Liker, author of the Toyota Way book series) and she initially got involved with Lean through PRHI, a […]

Podcast #256 – Steve Bera, Reflections on NUMMI and #Lean, Part 1

Podcast #256 – Steve Bera, Reflections on NUMMI and #Lean, Part 1

I’m really excited to have Steve Bera as my guest for episode #256 of the podcast. I read about him as he was featured prominently in a chapter of the 1994 Pulitzer-Prize winning book (I just finished it during my recent flight back from China) Comeback: The Fall & Rise of the American Automobile Industry. read more

Podcast #255 – Mark DeLuzio, “Turn Waste Into Wealth” With Lean

Podcast #255 – Mark DeLuzio, “Turn Waste Into Wealth” With Lean

This episode is sponsored by StoreSMART. My guest for episode #255 is Mark DeLuzio, author of the recently-released book Turn Waste into Wealth: How to Find Cash in Every Corner of the Company. It’s Mark’s first book, but he’s been well known in the Lean community for a long time. read more

Featured Videos

Mark Graban, Quality Digest Interview

Mark Graban, Quality Digest Interview

Dirk Dusharme, Mike Richman, and I talked about: The 3rd edition of Lean Hospitals, This article I wrote for Quality Digest, and more such as: Why we need to remind everybody that Lean is about flow AND quality Do names and terms matter? How do we get healthcare professionals to be excited instead of cynical about […]

“Healthcare Kaizen” Videos from Franciscan St. Francis

“Healthcare Kaizen” Videos from Franciscan St. Francis

If you ever hear people say something like “Lean doesn’t work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist). In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see […]

By February 23, 2016 1 Comments Read More →
Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important

Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…

By December 4, 2015 0 Comments Read More →

Other Recent Lean Posts

#Lean Healthcare Trip to China, Day 1, Part 2: Chinese Hospital Presentations in Beijing

#Lean Healthcare Trip to China, Day 1, Part 2: Chinese Hospital Presentations in Beijing

Continuing from Part 1 of my post about my first day of my first China trip, I’d like to share more about the Lean healthcare conference and presentations that took place. In the next presentation from a Chinese hospital, the speaker started talking about the need to “improve [patient and employee] satisfaction through Lean management” […]

Key Tweets from @MarkGraban – Week of July 18, 2016: China, Pokémon Go, Melania Trump

Key Tweets from @MarkGraban – Week of July 18, 2016: China, Pokémon Go, Melania Trump

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

Register for My Upcoming Free Webinar on “Strategy Deployment”

Register for My Upcoming Free Webinar on “Strategy Deployment”

Reminder – I’ll be a guest for an 8- to 10-minute video interview on the show Quality Digest Live, today at 2 pm ET. Click here to watch live or watch live via YouTube (it will also be available as a recording). Here’s another upcoming event… At the request of my colleagues at KaiNexus, I’m going to […]

#Lean Healthcare Trip to China, Day 1, Part 1: Familiar Themes at the Beijing Conference

#Lean Healthcare Trip to China, Day 1, Part 1: Familiar Themes at the Beijing Conference

After arriving to the hotel in Beijing at about 8 pm the night before, I participated in a day long Lean Healthcare conference that very next morning. I’m glad I always presented in the mornings, because I was always fresh (I woke up before my alarm each morning) and was groggy every afternoon thanks to […]

My Article for Quality Digest About #Lean Falsehoods; “QDL” Show on Friday

My Article for Quality Digest About #Lean Falsehoods; “QDL” Show on Friday

We’ll probably also talk about this article that was published yesterday on QualityDigest.com: “Lean Is About Quality, Not Just Speed or Efficiency… in Factories or in Hospitals” It might ruffle some feathers, but oh well.