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The Latest Lean Blog Posts

“Healthy Debate” About Lean in Healthcare & Emergency Departments

“Healthy Debate” About Lean in Healthcare & Emergency Departments

I was recently interviewed by one of the reporters who put together this web article in Canada: “From the factory floor to the emergency department: Hospitals explore Lean method” The article highlights Lean success stories and it also raises some interesting challenges and data that question the approach. My friends at St. Boniface General Hospital […]

By September 22, 2014 2 Comments Read More →
Infographic on Emergency Department Crowding

Infographic on Emergency Department Crowding

Below is an infographic shared by the MHA program at the George Washington University Milken Institute School of Public Health. There’s some interesting data there… my comments: The data on ED wait times shows only two data points (2003 and 2009). I’d like to see more data to draw a more valid conclusion about trends. It’s […]

By September 19, 2014 0 Comments Read More →
Podcast #209 – George Friesen, Lean, Kaizen, and Idea Boards

Podcast #209 – George Friesen, Lean, Kaizen, and Idea Boards

MP3 File (run time 33:39) My guest for episode #209 is George Friesen, Business Practice Leader for Lean Transformations in the Workforce Solutions Group at St. Louis Community College. In this episode, we talk about his early experiences at the GM/Toyota NUMMI plant, why candor and trust are so important in a Lean transformation, and how to engage […]

By September 18, 2014 0 Comments Read More →

Lean Podcasts

Podcast #209 – George Friesen, Lean, Kaizen, and Idea Boards

Podcast #209 – George Friesen, Lean, Kaizen, and Idea Boards

MP3 File (run time 33:39) My guest for episode #209 is George Friesen, Business Practice Leader for Lean Transformations in the Workforce Solutions Group at St. Louis Community College. In this episode, we talk about his early experiences at the GM/Toyota NUMMI plant, why candor and trust are so important in a Lean transformation, and how to engage […]

By September 18, 2014 0 Comments Read More →
Podcast #208 – Michael Bremer, “How to Do a Gemba Walk”

Podcast #208 – Michael Bremer, “How to Do a Gemba Walk”

MP3 File (run time 36:24) Joining me for episode #208 is Michael Bremer, author of the recently released eBook How to Do a Gemba Walk. Michael is president of The Cumberland Group, a business improvement consulting firm based in Illinois. In today’s episode, Michael talks about different types of gemba walks, key behaviors that need to […]

By September 9, 2014 0 Comments Read More →
Podcast #207 – Chris Jerry, The Emily Jerry Foundation, Part 2

Podcast #207 – Chris Jerry, The Emily Jerry Foundation, Part 2

MP3 File (run time 49:30) Episode #207 is part two of my conversation with Chris Jerry, founder of The Emily Jerry Foundation.  The foundation was created in the aftermath of the tragic death of his daughter, Emily – a preventable medical error caused by a number of factors and bad systems. You can read Emily’s story here. In the first […]

By August 28, 2014 0 Comments Read More →

Featured Videos

Are You Making Excuses or Solving Problems?

Are You Making Excuses or Solving Problems?

Here is a 10-minute talk I gave at the 2014 Lean Transformation Summit. I’m introduced by Jim Womack and we do Q&A at the end. Looking at your own organization today, do you hold yourself back by making excuses or do you get creative and find new ways of doing things? Many organizations aspire to […]

By August 16, 2014 1 Comments Read More →
Mark Graban – Lean Startup Conference 2012

Mark Graban – Lean Startup Conference 2012

In this video, I talk about the use of Lean thinking in hospital facility design. The talk is given in the “Ignite” format, where you have five minutes and the slides automatically advance every 15 seconds on you. Some of the themes include the parallels between “Lean Startup” thinking and “Lean Design” for hospitals. Both […]

By February 18, 2014 0 Comments Read More →
Mark Graban Talks Kaizen and Continuous Improvement (Clips)

Mark Graban Talks Kaizen and Continuous Improvement (Clips)

This video contains clips of a talk I gave at the University of Michigan Health System in early 2014. I cover some basics about the Kaizen approach to continuous improvement and how that fits into the “A3″ problem solving model that is used widely at UMHS and other organizations. About LeanBlog.org: Mark Graban is a […]

By February 18, 2014 0 Comments Read More →

Other Recent Lean Posts

Lean is Not About Cutting Costs; 2 Data Point Comparisons in EDs & the NFL

Lean is Not About Cutting Costs; 2 Data Point Comparisons in EDs & the NFL

Two pet peeves of mine are hearing people say things like “Lean is all about reducing waste” and or “Lean is all about cost cutting” (and thankfully others are also trying to dispel that myth). Another pet peeve is people drawing conclusions off of two data points, but we’ll come back to that later in […]

By September 17, 2014 2 Comments Read More →
New KaiNexus Education Videos – #9: Identify, Report, and Solve Small, Local Problems

New KaiNexus Education Videos – #9: Identify, Report, and Solve Small, Local Problems

About two years ago, we produced some short two- to three-minute education videos about Lean, Kaizen, and continuous improvement for KaiNexus. These were intended as short coaching sessions that would be sent to our customers / users and we’ve also shared them publicly. Dr. Greg Jacobson and I re-shot these videos recently with a professional […]

By September 16, 2014 0 Comments Read More →
Reflections on Almost 10 Years in Lean Healthcare

Reflections on Almost 10 Years in Lean Healthcare

I often get asked, “How did you get into healthcare?” I was working on a chapter for a Lean healthcare compilation book that’s being published in Holland and I wrote the following material that wasn’t the right fit for that chapter, but I wanted to share below: It has now been just about ten years […]

By September 15, 2014 6 Comments Read More →