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Why is There a Scrap of Paper with “5S=Failure Pls address” on My Desk?

Why is There a Scrap of Paper with “5S=Failure Pls address” on My Desk?

Mark’s Note: Today’s guest post is by Paul Critchley and while it shares a story from a manufacturing company, I could see a situation like this taking place in healthcare or in any large organization that doesn’t quite get what Lean is about. By Paul Critchley: Lean can be many things to many people; a […]

By September 4, 2015 0 Comments Read More →
Podcast #228 – Zeynep Ton, “The Good Jobs Strategy”

Podcast #228 – Zeynep Ton, “The Good Jobs Strategy”

Labor Day is Monday, so maybe it’s appropriate that my guest for episode #228 of the podcast is Zeynep Ton, an Adjunct Associate Professor of Operations Management at the MIT Sloan School of Management. You may have recently seen her being interviewed by Fareed Zakaria on CNN. Read her full bio here. She is author of the […]

By September 3, 2015 1 Comments Read More →
Football, Holistic Systems, and Challenging the Way It’s Always Been Done

Football, Holistic Systems, and Challenging the Way It’s Always Been Done

Many of you might not care, but it’s football season. Major college football starts tomorrow night and the NFL kicks off their season next Thursday. On that note, if you’d like to “kick off” a Kaizen approach to continuous improvement in your organization, I’d like to help. By the way, 20 years ago today, I […]

By September 2, 2015 0 Comments Read More →

Lean Podcasts

Podcast #228 – Zeynep Ton, “The Good Jobs Strategy”

Podcast #228 – Zeynep Ton, “The Good Jobs Strategy”

Labor Day is Monday, so maybe it’s appropriate that my guest for episode #228 of the podcast is Zeynep Ton, an Adjunct Associate Professor of Operations Management at the MIT Sloan School of Management. You may have recently seen her being interviewed by Fareed Zakaria on CNN. Read her full bio here. She is author of the […]

By September 3, 2015 1 Comments Read More →
Podcast #227 – Ruthie Davis & Steve Cook on “Do The Right Thing”

Podcast #227 – Ruthie Davis & Steve Cook on “Do The Right Thing”

Joining me for episode #227 are Ruthie Davis and Stephen Cook, talking about the book that they edited, Do the Right Thing: Real Life Stories of Leaders Facing Tough Choices. While this episode isn’t focused on Lean, per se, I think you’ll enjoy the discussion and I highly recommend the book, which highlights the role of […]

By August 14, 2015 0 Comments Read More →
Podcast #226 – Steve Hoeft and Dr. Bob Pryor, “The Power of Ideas to Transform Healthcare”

Podcast #226 – Steve Hoeft and Dr. Bob Pryor, “The Power of Ideas to Transform Healthcare”

My guests for episode #226 are Steve Hoeft and Dr. Robert (Bob) Pryor from Baylor Scott & White Health in Texas. Bob serves as President, Chief Operating Officer and Chief Medical Officer for the system and was formerly CEO of Scott & White Health before their merger with Baylor Health Care System. Steve is the Chief of Operations […]

Featured Videos

Should You Engage Your Employees in Continuous Improvement?

Should You Engage Your Employees in Continuous Improvement?

Here’s a fun video that I created for KaiNexus, based on this clever flow chart. The answer, most always, is YES! If your employees are human and you really want to improve, you should engage your employees in improving safety, quality, customer satisfaction, and your bottom line. And KaiNexus can help. Thanks for reading! I’d […]

By February 3, 2015 2 Comments Read More →
Are You Making Excuses or Solving Problems?

Are You Making Excuses or Solving Problems?

Here is a 10-minute talk I gave at the 2014 Lean Transformation Summit. I’m introduced by Jim Womack and we do Q&A at the end. Looking at your own organization today, do you hold yourself back by making excuses or do you get creative and find new ways of doing things? Many organizations aspire to […]

By August 16, 2014 4 Comments Read More →
Mark Graban Talks Kaizen and Continuous Improvement (Clips)

Mark Graban Talks Kaizen and Continuous Improvement (Clips)

This video contains clips of a talk I gave at the University of Michigan Health System in early 2014. I cover some basics about the Kaizen approach to continuous improvement and how that fits into the “A3” problem solving model that is used widely at UMHS and other organizations. Thanks for reading! I’d love to […]

By February 18, 2014 0 Comments Read More →

Other Recent Lean Posts

Updating a Vision, Again, for Lean Hospitals (or Lean Health Systems)

Updating a Vision, Again, for Lean Hospitals (or Lean Health Systems)

Back in 2011, I asked for and received some great input from readers about updating a chapter for the second edition of my book Lean Hospitals on “A Vision for Lean Hospitals.” A lot has changed in the healthcare environment over four years (as has our understanding of Lean, both generally speaking and in healthcare). So it’s […]

By September 1, 2015 2 Comments Read More →
Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

It’s far too common to see somebody with just a little bit of understanding about Lean do things that really shouldn’t be described as Lean at all… in terms of the decisions they are making or the approaches they are taking. I saw an article about Lean in physician practices: “Lean Practice Management for Physicians.” […]

By August 31, 2015 7 Comments Read More →
Key Tweets from @MarkGraban – Week of August 24, 2015

Key Tweets from @MarkGraban – Week of August 24, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

By August 29, 2015 0 Comments Read More →