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A Book, a Webinar, a Workshop & a Summit from the ThedaCare Center for Healthcare Value

by Mark Graban on April 23, 2014 · 1 comment

theda A Book, a Webinar, a Workshop & a Summit from the ThedaCare Center for Healthcare Value lean

I am an unabashed fan of the ThedaCare Center for Healthcare Value, as you’re probably aware. For full disclosure, I was previously an employee of the Lean Enterprise Institute, a key partner of the Center.

They have a lot of great information and events, so I’d like to use today’s post to share that with you and encourage you to take advantage of what they’re offering and to help share.

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mark graban lean blog A Book, a Webinar, a Workshop & a Summit from the ThedaCare Center for Healthcare Value leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.


Lean is Common Sense? #ObviouslyLean

by Mark Graban Apr 22, 2014 7 comments

I’ve been amused by the Hotels.com “Captain Obvious” character and TV commercials. Hotels.com is, um, a site where you book hotels. Obvious. It’s often said that Lean is “common sense.” If that’s true, I guess it goes along with the phrase that common sense is uncommon. Aspects of a Lean culture often seem like common […]

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How to Create a Dysfunctional Culture Where Employees & Customers Are Unhappy

by Mark Graban Apr 21, 2014 6 comments

On this blog, I write a lot about how to create a “Lean” culture where employees and customers are happy. Engaged employees lead to happy customers — and sustainable business success. It’s often instructive, however, to see or hear about a broken and dysfunctional culture. Sometimes the clearest examples of WHAT to do come from […]

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