Click to Read All LeanBlog Posts

Key Tweets from @MarkGraban Week of Jan 16: Spaghetti Diagrams, Head Shaving, & More

Key Tweets from @MarkGraban Week of Jan 16: Spaghetti Diagrams, Head Shaving, & More






Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. read more






By January 21, 2017 0 Comments Read More →
Registration Now Open for the #Lean Healthcare Transformation Summits in Belgium & California

Registration Now Open for the #Lean Healthcare Transformation Summits in Belgium & California






Since the first Lean Healthcare Transformation Summit was held in 2010, I’ve been fortunate to attend and participate each year. I think it’s the pre-eminent Lean healthcare event of the year…











By January 20, 2017 0 Comments Read More →
You Don’t Build a Culture of Continuous Improvement by Waiting Until Your Culture is Totally Ready for Continuous Improvement

You Don’t Build a Culture of Continuous Improvement by Waiting Until Your Culture is Totally Ready for Continuous Improvement






When I talk to organizations about Kaizen, or continuous improvement, there’s far too much self-defeating talk, where people say things like: “We’re not going to try this Kaizen process because our culture isn’t ready yet.”











By January 19, 2017 0 Comments Read More →

Lean Podcasts

Podcast #272 – Steve Thompson, Lean Supply Chain Lessons from Automotive to Healthcare

Podcast #272 – Steve Thompson, Lean Supply Chain Lessons from Automotive to Healthcare






My guest for Episode #272 is Steve Thompson, Director of Patient Driven Supply Network initiatives for Cardinal Health, a global, integrated healthcare services and products company. He is also a Lean Six Sigma Master Black Belt, dating back to his time spent working in the automotive industry. In today’s episode, we talk about his lessons learned from […]






By January 18, 2017 0 Comments Read More →
Podcast #271 – @IsaacMitchell, #Lean Design in Healthcare

Podcast #271 – @IsaacMitchell, #Lean Design in Healthcare






Joining me for Episode #271 is Isaac Mitchell (@IsaacMitchell), talking about Lean Design for healthcare, the Society for Health Systems, and more. Isaac is a full-time lean practitioner at East Tennessee Children’s Hospital, a lecturer at the University of Tennessee’s Department of Industrial and Systems Engineering, and an instructor for the Institute of Industrial and […]






By January 11, 2017 3 Comments Read More →
Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on “Preventing Physician Burnout”

Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on “Preventing Physician Burnout”






My guests for Episode #270 of the podcast are two physicians: Paul DeChant, MD and Diane Shannon, MD. They are co-authors of the recently-released book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine.











By January 4, 2017 3 Comments Read More →

Featured Videos

Mark Graban, Quality Digest Interview (With Transcript)

Mark Graban, Quality Digest Interview (With Transcript)






Dirk Dusharme, Mike Richman, and I talked about: The 3rd edition of Lean Hospitals, This article I wrote for Quality Digest, and more such as: Why we need to remind everybody that Lean is about flow AND quality Do names and terms matter? How do we get healthcare professionals to be excited instead of cynical about […]






“Healthcare Kaizen” Videos from Franciscan St. Francis

“Healthcare Kaizen” Videos from Franciscan St. Francis






If you ever hear people say something like “Lean doesn’t work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist). In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see […]






By February 23, 2016 1 Comments Read More →
Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important






Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…











By December 4, 2015 0 Comments Read More →

Other Recent Lean Posts

2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”

2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”






Yesterday, the W. Edwards Deming Institute published the second in my series of three posts for them: “The Failure of “The Livonia Philosophy” at my GM Plant.” Read more…











By January 17, 2017 0 Comments Read More →
Lean is Not Just Process Improvement

Lean is Not Just Process Improvement






In my travels, I often meet people or visit organizations that say something like: “We’re doing Lean… we just call it Process Improvement.” They have a “Process Improvement” (PI) department…











By January 16, 2017 7 Comments Read More →
Key Tweets from @MarkGraban Week of Jan 9: Shook, Coffee, Free #Lean Books

Key Tweets from @MarkGraban Week of Jan 9: Shook, Coffee, Free #Lean Books






Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. read more






By January 13, 2017 0 Comments Read More →
Contest: Win a Set of #Lean & #PatientSafety Books Plus Some StoreSMART Supplies

Contest: Win a Set of #Lean & #PatientSafety Books Plus Some StoreSMART Supplies






StoreSMART, a Rochester, New York-based manufacturer and retailer, has been an advertiser on this blog for over six months now. I also very much appreciate that they are trying to learn how to better serve those who are practicing Lean…











By January 12, 2017 0 Comments Read More →
Marie Osmond and The Excuses for Not Getting Lean

Marie Osmond and The Excuses for Not Getting Lean






Hear Mark read the post (subscribe to the podcast series): I don’t normally pay too much attention to TV commercials, but I was working out the other day and had TV streaming through my iPhone. Appropriately enough, a Nutrisystem ad with Marie Osmond started playing. I wouldn’t have really watched the ad, but the app froze […]






By January 10, 2017 2 Comments Read More →