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Sorry, the hospital had reconsidered and they asked me to take the video down. I’m sorry for any inconvenience.
This archive collects videos, webinar recordings, livestreams, and video-based conversations focused on Lean leadership, continuous improvement, psychological safety, and learning from mistakes. These videos are meant to support reflection and practical application—not just passive viewing—across healthcare, manufacturing, and knowledge work.
Topics range from executive leadership behaviors and Kaizen to Deming, Toyota, and building cultures where people feel safe to speak up and improve.
Sorry, the hospital had reconsidered and they asked me to take the video down. I’m sorry for any inconvenience.

One of my goals for the next few weeks is to catch up on blogging about some great speakers I’ve seen recently. Coming soon, a post about seeing Dr. Atul Gawande (The Checklist Manifesto) and Daniel Pink (Drive) in the…
Episode #9 is a new video discussion with Dr. Bahri, the “World’s First Lean Dentist” (see also Video Podcast #5). Today we talk about lessons he has learned from touring factories and why focusing on single piece flow is a…

On Twitter last week, Tom Peters wrote: This is the wrong premise – it’s not that doctors (and nurses, for that matter) aren’t smart or that they haven’t been taught that hand hygiene is important. The right question should be…
Here is a short video from Johns Hopkins Medicine, a member of the Healthcare Value Network, an effort I help facilitate through the Lean Enterprise Institute. This video is from the Johns Hopkins Center for Innovation in Quality Patient Care.
Here is a little fun holiday cheer from some of the Lean Blogosphere: Ron, Jamie, Pete, Kevin and myself. Merry Christmas and Happy Holidays. Warning annoying music and cheesy video to follow, if you click play…
Hat tip to blog reader Steven H. for sending this video my way. It’s always nice to see Lean featured in the mainstream media, including CNN. Click here for the video at cnn.com. The story says that the company, a…
Some off-topic non-Lean related weekend fun, this video promoting breast cancer awareness: As the ever helpful snopes.com page points out — yes, Medline does donate a percentage of the sale of pink gloves to breast cancer awareness, but…
I love NBC’s “The Office” and this clip of Dunder Mifflin’s Dwight Schrute asking a question at the company shareholder’s meeting is pretty funny: Dwight is talking about efficiency of the huge line of angry shareholders. He completely loses the…
Here is a YouTube video done by the Lean Enterprise Institute with one of my favorite people in the Lean world, Sami Bahri, D.D.S., the “World’s First Lean Dentist” from Jacksonville, FL. The questions in the video include: Why did…
Womack and Jones video on spread – Blog – ThedaCare Center for Healthcare Value From John Toussaint’s blog, this video starts with a question about (I’m paraphrasing) how do you balance continuous innovation (in how “Lean” works in a hospital)…
TL;DR: A Grey’s Anatomy episode offers a sharp lesson in patient safety: when leaders focus on who to blame instead of what broke in the system, learning stops and risk persists. Real improvement comes from fixing chaotic systems–not punishing individuals…