Tag: ThedaCare

ThedaCare and Lean Healthcare Leadership

ThedaCare has long been regarded as one of the most influential examples of Lean thinking in healthcare. These posts explore what ThedaCare’s journey actually teaches leaders—about management systems, executive commitment, strategy deployment, culture change, and the fragility of improvement when leadership changes.

Rather than treating Lean as a set of tools or success stories frozen in time, this archive examines real lessons, missteps, evolution, and leadership reflections from ThedaCare and others who have studied or worked with the organization.

10 Ways Lean Respects and Supports Healthcare Staff

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Lean provides a philosophy and a management model that should be nothing but good for staff and patients. The idea of “respect for people” might sound nice in principle, but what does it mean in a practical sense...

Weekend Listening: Two Podcasts with Mark Graban

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Normally, I like interviewing other people, through my podcast series (and this recent blog post with a hospital leader telling her story of putting...

“Safety is always our top priority” – From lip service to...

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It's really easy to make statements like "patient safety is our top priority." That same statement can be applied to hospital staff, as well. Or,...

What Does ThedaCare CEO Dean Gruner, MD Say About Safety?

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For today's "Throwback Thursday," I recently re-watched parts of a DVD I helped produce a few years back for the ThedaCare Center for Healthcare...

The Patriots, Coach Belichick, Aspects of Lean Thinking, and Dr. Deming

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Earlier this month, for the College Football Playoff championship game, I wrote about "Lessons from the Football Coaching and Leadership Styles of the Oregon...

Webinar Previews: Lean is All About People? Leadership Behaviors for Kaizen

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Tomorrow afternoon, I'm doing two different webinars that I hope you'll want to sign up for. Even if you can't attend live, I'd encourage you...

Strategy Deployment as Four Testable Hypotheses (Not a Fixed Plan)

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TL;DR: Strategy deployment works best when leaders treat it as a series of testable hypotheses--not a fixed plan to execute at all costs. Using...

Good Ideas, Lean Ideas, Keep Crossing the Pacific

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The ideas, principles, and methods that we'd recognize as "Lean" aren't exclusively of Japanese origin. Many of us, myself included, draw inspiration from Toyota,...

Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and...

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I was thankful to find this CBC Radio news story / podcast from the program "White Coat Black Art," hosted by Dr. Brian Goldman: The...

When a Question Is Actually a Directive

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TL;DR: Not every question is actually a question. Some are directives, some are blame in disguise, and some are just declarative statements wearing a...

Continuous Improvement of Learning: North East Shingo Conference 2014

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Mark's note: Christina Kach is our guest blogger today, with a post about the recent North East Shingo Conference, where she was an attendee. See...

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

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I recently saw a tweet that referenced a May 2014 that was sent to President Obama and his administration: "Report to the President - Better HealthCare...
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