Tag: System Dynamics

Why Leaders Get Trapped in Firefighting: Nelson Repenning on Lean, Flow,...

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Why do capable leaders spend their days firefighting instead of improving the system? In this episode, MIT professor Nelson Repenning explains how poorly designed...

Simplistic Solutions Can Have Unintended Consequences

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An editorial written by an American Airlines pilot in the Fort Worth Star-Telegram caught my attention ("Unintended consequences of the Passenger Bill of Rights")....
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