Tag: Mistakes

Mistakes, Learning, and Leadership in Lean

Mistakes are inevitable—but how leaders and organizations respond to them determines whether they improve or repeat the same failures. These posts explore mistakes through a Lean lens: system design vs. “human error,” psychological safety, learning cultures, and leadership behaviors that turn errors into improvement rather than blame.

Drawing from healthcare, manufacturing, aviation, sports, and everyday work, this archive focuses less on who failed—and more on what the system made possible.

Mistakes are inevitable; learning is not. These posts align with ideas I expanded on in The Mistakes That Make Us, which examines how leaders, cultures, and systems determine whether errors become liabilities—or catalysts for improvement.

A Roundup of Recent Blog Posts and Podcasts About Mistakes: August...

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Again, l've been writing some blog posts on my new book's website -- mistakesbook.com/blog. I'm still blogging here, but you might find some of these posts...

When Life Tests You: My Attempt to Donate a Couch Was...

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tl;dr: In this post, Mark recounts his frustrating experience attempting to donate a couch, only to be stymied by bureaucratic obstacles. Using this personal...

When Firing an Employee Doesn’t Fix the Problem: Preventing Repeat Mistakes...

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tl;dr: Firing someone after a mistake doesn't prevent recurrence. The next person will make the same error unless you improve the process with mistake-proofing,...

Mistake: Traverse City Airport Thinks My New Book’s Website is, Um,...

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tl;dr: In this post, Mark shares an incident where his new book's website was flagged as "inappropriate" by Traverse City Airport's Wi-Fi filter. He...

Recorded Panel Discussion: Cultivating a Culture of Learning from Mistakes at...

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I hosted and participated in a live online panel discussion on Thursday as part of the KaiNexus Continuous Improvement Webinar series. The recording can be...

A Roundup of Recent Blog Posts and Podcasts About Mistakes: July...

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Recently, l've been writing some blog posts on my new book's website -- mistakesbook.com/blog. I'm still blogging here, but you might find some of these...

The Mistakes That Made “The Mistakes That Make Us” – First...

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Bottom Line Up Front: I wrote a book about mistakes. That book was published... with some mistakes. Since it's a book about learning from mistakes,...

Paul Critchley Interviews Mark Graban About “The Mistakes That Make Us”

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Scroll down for how to subscribe, transcript, and more For Episode #480 of the Lean Blog Interviews Podcast turns the tables, as regular host Mark...

The Ironic Saga of the Broken “My Favorite Mistake” Coffee Mugs

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TL;DR: Broken coffee mugs turned into a practical lesson about learning from mistakes, system design, kindness, and why fixing root causes matters more than...

A Workplace Culture Where “FAIL” Means First Attempt in Learning

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Below is some material that I wrote, but didn't use, in my book The Mistakes That Make Us: Cultivating a Culture of Learning and...

Special Launch Price: $2.99 for the Kindle Version of “The Mistakes...

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I'm happy to announce some special pre-order pricing! Just $2.99! The regular price will be $9.99. My new book is The Mistakes That Make Us:...

What Are Mistakes? Why Do We Make Them?

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The following is an excerpt from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. And this post also...
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