Tag: Mistakes

Mistakes, Learning, and Leadership in Lean

Mistakes are inevitable—but how leaders and organizations respond to them determines whether they improve or repeat the same failures. These posts explore mistakes through a Lean lens: system design vs. “human error,” psychological safety, learning cultures, and leadership behaviors that turn errors into improvement rather than blame.

Drawing from healthcare, manufacturing, aviation, sports, and everyday work, this archive focuses less on who failed—and more on what the system made possible.

Mistakes are inevitable; learning is not. These posts align with ideas I expanded on in The Mistakes That Make Us, which examines how leaders, cultures, and systems determine whether errors become liabilities—or catalysts for improvement.

Creating a Culture of Learning From Mistakes at The Raymond Corporation

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You might remember this Lean Blog Interviews podcast episode that I did last year with Keith Ingels from The Raymond Corporation, a Toyota Industries...

What Former GE CEO Jeff Immelt Says About Mistakes

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I saw this press release about the new book by former General Electric CEO Jeffrey Immelt. Jeff Immelt to Release HOT SEAT: What I Learned...

The Mistakes I Make in Producing “My Favorite Mistake”

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I make a lot of mistakes. Maybe that's one reason why I started a podcast called "My Favorite Mistake." I do my best to learn...

Sabrina Moon’s “Favorite Mistake”: Leading With Shame

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Today's episode of "My Favorite Mistake" is another one that Lean practitioners will especially like. My guest, Sabrina Moon, talks about how she (unfortunately) learned...

Why Did Some Patients Get Injected With 5X the Pfizer Covid...

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Before I get into this post, I want to also point you to another post that I wrote for the Value Capture blog: Salem Health...

Recording: Billy Taylor & Me Doing a LinkedIn Live “Watch Party”

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Of the 32 episodes of the "My Favorite Mistake" podcast that I've released so far, the episode with Billy Taylor has been the most...

Amy Edmondson on How to Really Learn From Failure and Mistakes

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The main recurring theme in the "My Favorite Mistake" podcast series is learning from mistakes. I've been trying to do more reading on this...

Mistakes and Swiss Cheese Ruining My Day (and Some Podcast Recordings)...

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The other day, I had an external hard drive completely fail. I lost the last 10 days' worth of data. That wasn't supposed to...

“Mistakes Make Us Grow” (Interview)

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Thanks to my friend Brian Buck (and his co-host Catalina Park) for having me as the first guest in their podcast series (in previous...

Was I the Worst Customer at Starbucks — or the Best?

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While I'm mostly staying home because of the pandemic, I sometimes treat myself to a Starbucks beverage while I'm out running errands. I have traditionally...

General Jim Mattis on Leadership, Mistakes, and Defining Problems

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General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. "Learning...

The One Thing That Almost Messed Up the First Moon Landing...

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This past Saturday was, of course, the 50th anniversary of the first moon landing. It still puzzles me why mankind hasn't been back on...
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