Good design, for products or processes, should be intuitive, if not obvious. In this post, I struggle with refueling my car, opening a trash can, and finding an auditorium seat writing surface. Hilarity ensues.
One of the more trivial things I saw on my recent vacation to Scotland and England was a badly designed toilet on a Virgin train. My wife and I were on our way to Birmingham to do a Range Rover…
I’ve been to Saskatoon, Saskatchewan before — in February. It was a very cold, snowy place, to say the least! But, there are many warm, caring people who are using Lean management to improve the hospital working environment and patient…
Episode #148 is a conversation with a returning guest, Naida Grunden (previous episode) and her co-author Charles Hagood (of Healthcare Performance Partners), talking about their new book Lean-Led Hospital Design: Creating the Efficient Hospital of the Future. It’s an outstanding…
Oh geez, that’s an awful pun in the post title. Sorry. As an increasing number of health systems are using “Lean design” approaches for renovating or building healthcare facilities, there are some articles, a book, and a video that I…
Let’s go with a light thought and topic for a Sunday, considering there are sad examples of medical malfeasance and poor management oversight in the news today. Following up on my blog post from last week about hotel room lighting…
Hamilton Beach HDC100B Pourover Pod Brewer Sorry for the blog downtime the past few days. I had a great weekend back in my old hometown, Phoenix. My wife and I stayed at a hotel in Scottsdale that had some room…
Why Nobody Likes a Smart Machine – New York Times Good article here about Donald Norman and his views on some of the poorly designed products and gadgets out there. One of the most influential books I’ve read is his…
Verizon’s new phones set off alarm when you dial 911 This sort of smells like a “urban legend” or a tall tale, but this was also reported in the “mainstream media“, not just in the blogs (no offense to blogs!)…
Complexity Creep: BMW’s Electronic “Dipstick” Causes Oil Grief – Jalopnik Thanks to blog reader Marc for sending this along. Technology for the sake of technology doesn’t just happen in the factory floor, it also happens in product design. How many…
Intelligent Design: Cellphones Are Kryptonite To Nissan’s I-Key – Consumerist I previously had trouble with my Prius key flying out at me (which I’ve gotten better with, it hasn’t flown out at me since I wrote that post). What I’ve…
