Tag: Deming

Is it a Bad Idea to Pay a Lean Consultant Based...

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The price paid for most management consulting work is based on either a daily rate or some variation of a flat-rate fee based on...

Did GM Forget that the Customer Should Come First? And Who...

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I wrote an article for LinkedIn yesterday about the recent GM ignition problem controversy and recall. I commented mainly on the video put out...

Is it Lean’s Fault or the Old Management System’s?

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It's easy for an organization to say they are "doing Lean" or they have "started a Lean transformation." They might hire a consultant or...

The Truth About Data and PDSA/PDCA from a Toyota Publication

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Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the "Lean As...

Parallels (and Differences) Between the Book “Traction” and Kaizen

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When I recently did a Healthcare Kaizen workshop near Detroit, I invited an old friend of mine to attend as a guest. Marisa Smith, an...

A Little Knowledge is a Dangerous Thing – 5S & #Lean

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I read this valid complaint from somebody on a LinkedIn group.... it led to a "facepalm" that I managed to catch on camera: I interviewed with...

Videos Look Inside the Tesla (former NUMMI) Factory – Will They...

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I was able to tour the NUMMI factory in 2005, which I really enjoyed (see my series of blog posts here). NUMMI was, of...

10 (Actually, 20) of the Most Read LeanBlog.org Posts in 2013

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Thanks everybody for reading my blog in 2013! I appreciate you taking time out of your busy day to read and participate in the...

Learning Not to Blame: “Jerk Bartender”

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In the Lean methodology, building upon the teachings of Dr. W. Edwards Deming, we work hard to shift away from "naming, blaming, and shaming."...

The Book that Changed Me: “Understanding Variation” by Don Wheeler

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For my latest "LinkedIn Influencer" post, I was asked to participate in a series about "The Book that Changed Me." I chose to highlight not...

My Medication Error on Myself

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Thankfully, it was nothing harmful or that dangerous... but I committed a medical mistake on myself last Saturday. I tweaked my lower back last Wednesday...

We STILL Need to Reduce Waiting Times for Veterans

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Today is Veterans Day in the U.S. and it's also Remembrance Day in Canada, the UK, and the Commonwealth countries. The poppy  pin is...