Real-Time Office Kaizen With the Help of Twitter; Practicing What I Preach Mark Graban Jun 28, 2011 3 Blog As I've been working on my upcoming second book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable…
April Fool 2011: New “A3” App Utilizes Two iPads & Virtual Sensei… Mark Graban Apr 1, 2011 Blog Today, I'm happy to bring you an interview, conducted via Skype Chat, with Baka Eipuriru, inventor of a new iPad…
Enough with the Factory Bashing, Please – Healthcare Professionals and WIRED… Mark Graban Feb 25, 2011 22 Blog Those of you who know my background know that I spent the first 10 years of my career working in various…
Error Proofing a Voice Prompt System Mark Graban Aug 11, 2010 9 Blog The other day, I had a DirecTV service tech coming to the house to make a repair (their customer service has been…
WSJ Wrongly Blames Apple Inventory Problems on “Lean Manufacturing” Mark Graban Jul 15, 2010 12 Blog OK, so I'll admit I had a case of "rabbit ears" when I took the WSJ to task for calling the doomed BP Deepwater…
Random iPad Thoughts and Questions Mark Graban Apr 4, 2010 2 Blog Yesterday was iPad debut day - the new product was in stores and was supposed to arrive to those who pre-ordered it…
L.A.M.E. as Heard on NPR? Mark Graban Feb 20, 2010 9 Blog Oh no, it seems like a L.A.M.E. ("Lean As Misguidedly Executed") story on NPR's All Things Considered program. No…
Will Changing the CEO Help GM? Mark Graban Dec 6, 2009 4 Blog I don't mean to kick Fritz Henderson while he's down, after he resigned as CEO of Government Motors this week.…
‘Takt Time’ for Apple’s App Store and for Healthcare Mark Graban Aug 25, 2009 3 Blog Sunday, I read this New York Times article about Apple's "App Store" for the iPhone and iPod Touch (I've been a…
Apple’s Newly Discovered Manufacturing Prowess? Mark Graban Oct 10, 2008 4 Blog The 'Brick' is... | 9 to 5 MacThere's news that Apple is going to announce new laptops. I love my MacBook that I…