Ryan McCormack’s Operational Excellence Mixtape: October 7, 2022
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
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Gawande
Operational Excellence Mixtape: May 22, 2020
Thanks as always to Ryan McCormick for this...
Healthcare - Creating Value for Patients
Customer…
Operational Excellence Mixtape: January 31, 2020
Healthcare - Creating Value for Patients
It's been more than 10 years since Atul Gawande wrote The…
What are the “Quick Wins?” Ask the People Doing the Work
Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them…
The Heroism of Incremental Care & Incremental Improvement in Medicine &…
Are there parallels between medicine and organizations when we look at the tension between heroism and the…
Lean People Don’t Say Things Like “Idiot Proofing”
I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma…
Throwback Thursday: Be Lean, not L.A.M.E.
Today's post is a throwback to an essay that I originally wrote for the excellent book Lean-Led Hospital Design:…
Dr. Atul Gawande’s Article on Reducing the Waste of Unnecessary Healthcare
I've been a big fan of Dr. Atul Gawande's writing for a long time (see previous posts about him and his work).…
What I’m Listening To: Atul Gawande, Toyota’s Jeff Miller, Eric Ries
I've occasionally had a "What I'm Reading" post, where I share links to articles that I've enjoyed that don't…
Is Lean Management a “Slow Idea”?
I just read Dr. Atul Gawande's latest piece in the New Yorker: "Slow Ideas: Some innovations spread fast. How do…
Lean Healthcare *is* About Quality – a Falsehood, a Wise CEO, and JAMA Data
I always get annoyed when people spread the false dichotomy of "Lean is about efficiency and Six Sigma is for…
Podcast #167 – Claire Crawford-Mason, Producer of Dr. W. Edwards Deming…
My guest for episode #167 is Clare Crawford-Mason, the producer of the landmark 1980 NBC documentary that…
A Brave Analogy from Dr. Atul Gawande
A number of readers have sent me a link to the latest New Yorker missive from Dr. Atul Gawande (whose work I…
Looking at Medical Mistakes – Learning and Preventing or Repeating?
Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends…
TED Video: Atul Gawande: How do we heal medicine?
There's a new TED conference video from April 2012 featuring Dr. Atul Gawande, author of amazing books including…
Dr. Gawande’s Commencement Address: Cowboys or Pit Crews?
Most (all?) of us here did NOT graduate from Harvard Medical School last week. But, we all can read the…
An Astronaut’s Viewpoints on Systems & Patient Safety
Today, I'm sharing a brilliant Slate.com interview:
"Risky Business: James Bagian "NASA astronaut turned…
Weekend Fun: Dr. Atul Gawande on “The Colbert Report”
Here is a fun clip of Dr. Atul Gawande on Stephen Colbert's Comedy Central show, talking about his book The…