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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

My Shingo Webinar Recording on Learning from Mistakes and More

TL;DR: Learning from mistakes requires more than problem-solving tools — it requires psychological safety.In this Shingo Institute webinar, Mark Graban explains why fear and futility prevent people from speaking up, how Toyota and healthcare organizations respond constructively to mistakes, and…