Screwed by Bad Software – Be Careful
WD Sync software on the WD Passport drive – WORLD Law Direct Forums I’m furious. Really, I’m dumbfounded — too dumbfounded to really be upset. I thought I was doing all of the right things — I was backing up…
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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Avoiding the Use of Japanese Terms?
Blog reader Kevin wrote with this excellent question (used with his permission): My question is about the idea I see many using in the lean blogosphere…and that being the continued and rampant use of Japanese terms when dealing with lean.…
Hospital errors strike again (and again and again and again!)
By Mike Thelen: Having spent the last 10 years working within Lean disciplines, it is second nature to identify shortcomings in any business model from a Lean perspective. Since I also have two individuals in my immediate family who work…
Creating a Lean Family Practice
Creating a Lean Practice – April 2006 – Family Practice Management I started a new client project yesterday, so I’m a bit swamped. I’m excited to be doing some work in a direct patient-care setting. This linked article is a…
The 5S Garage Video
Has anyone seen or used this “5S Garage” video? Seems like an interesting concept. Sample video below. I did hear, from a trusted Lean friend, that this book is good: Everything I Know About Lean I Learned in First Grade.…
Ford, Henry Ford, the Model T, and a Hospital
Ok, so I’ll combine a mish-mash of Ford related topics into a single post here. First off, it’s the 100th anniversary of the Model T, introduced in 1908. Yesterday’s USA Today has an article about the anniversary and some interesting…
Upcoming Charity Auction with Norman Bodek
Some of you might remember that I was offering autographed book copies or autographed labels for “Lean Hospitals” as a fundraiser for the Josie King Foundation (an organization that promotes patient safety). I’ve had a few people make donations for…
"If you didn’t do it in Six Sigma, then it didn’t happen."
Guest Columnist – Quality Digest Wow, this is pretty bad… allegedly about GE. Granted, any dysfunctional Lean company could end up with similar dynamics. So none of this is knock on Six Sigma… it’s about human nature and organizational dynamics.…
Wow, the Joint Commission Moves Slowly
Heparin errors and patient harm have been in the news quite a bit the last few years. So what are hospital regulators doing about it? Let’s look at the time line here: 2006: Heparin error kills 3 babies in Indianapolis…
Presenting at the Lab Quality Confab
I’m giving a talk this morning at the “Lab Quality Confab,” an event for hospital laboratory leaders. The title of my presentation is “Engaging Employees to Embrace Lean and Energize Their Creativity.” I think hospitals have a long way to…
Book Review: The Ice Cream Maker
The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do I was reading the WSJ a while back and was intrigued by a book recommendation by Chrysler’s Robert Nardelli (you can read that…
Lean meets Green in Burt’s Bees CSR
By Jason Turgeon: Burt’s Bees started out making natural beeswax lip balm back in the ’80’s and ended up making hundreds of other similar body-care products before the company was sold to Clorox last year. I keep a tin of…
