Blog Comments are NOT Muda
Bold Lentil: Lean Blogging: Comments as Muda? The blog I’ve linked to above posed a theory that you could apply “Lean Manufacturing” to the practice of blogging. I’d have to think about that. I do try to “level load” my…
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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Birthday Ramblings on Errors and Work Design
Kevin Meyer, over at Evolving Excellence, recently wrote a good piece on “endorsing” a U.S. presidential candidate. Today, I’m technically Constitution-eligible to be President of the United States, as I’m now 35 years young. However, I’m not nominating myself to…
Emergency Docs Flaunt Standardized Work
Moonlighting county docs raise questions :: CHICAGO SUN-TIMES :: The Watchdogs OK, this isn’t strictly a Lean issue, but this caught my eye in the paper near where I’m working. Regarding county doctors who work in the E.R. (think the…
Professor Channels Dr. Deming and Writes "Get Rid of the Annual Review"
Get Rid of the Performance Review! – WSJ.com ($$) A UCLA professor, Samuel A. Culbert, has written a monumental commentary in the Wall Street Journal. The subheadline says it all succinctly,with “It” being the annual performance review…. It destroys morale,…
Words that Matter in Healthcare
Healthcare Intelligence Network » Blog Archive » Eight Steps to a Culture of Safety I think words matter. Action matters, also, but the words we use do matter (not that I always choose them well here). Hospitals often use different…
Advertiser Spotlight: American LED-gible, Inc.
Sorry if this post is annoying to anyone, but I always do a short blog post about my sponsors and advertisers on the Lean Blog (to make sure that they get in front of you who read only via RSS,…
Why Cut Wasteful Spending Only in a Downturn?
Downturn Forces Cutbacks Big and Small – WSJ.com There’s a lot of town during any downturn about cutting costs in businesses or organizations. Often, the talk is about “cutting heads” — a cruel way of talking about firing people. Or,…
Weekend Fun: Google Mail Goggles
Official Gmail Blog: New in Labs: Stop sending mail you later regret Ha, this isn’t an “error proofing” service I would need anymore, but it might be helpful for our younger (say early 20’s) readers. It’s a google Gmail setting…
"Black Belt for Sale"
Black Belt for Sale | Quality Digest – Mike Micklewright You might remember Mike from his Dr. Deming podcast and impersonation. Not that I’m trying to fuel any “Lean vs. Six Sigma” hooey, but Mike has a provocative (don’t read…
Lean at a Wisconsin Children’s Hospital
Children’s Hospital is going lean – The Business Journal of Milwaukee: Wisconsin is a state that seems to have a disproportionate amount of Lean activity (as does Iowa). There are many good Lean manufacturers and ThedaCare is often held up…
Lean Cultures in the Top Small Workplaces
Top Small Workplaces 2008 – WSJ.com Today’s WSJ was well worth the $2.00. Yes, I subscribe to the online Journal, but there’s something nice about reading the regular print version while traveling. Maybe I should just buy a Kindle as…
In Customer Service, Apologizing Does NOT Get to the Root Cause
I walked into my hotel room after three nights of complaining about the internet and found a stuffed bear on the bed. “Beary Sorry,” it said. Hampton Inn logo on the chest. Next to it, a handwritten apology note. I’d…
