All I Do is Lean — Google It

 

Meme of a football coach in a red jacket and headset with text reading HEARING SOMEONE SAY LEAN IS FOR SPEED, SIX SIGMA IS FOR QUALITY

By Mark Graban

Read more about the false dichotomy of “Lean is for speed, and you need Six Sigma for quality.“

Too often, improvement gets framed as a false choice between speed and quality.

You'll hear things like, “Lean is about speed,” or “If you really care about quality, you need Six Sigma.” That framing misses the point–and it creates unnecessary turf wars that don't help customers, patients, or employees.

Lean is fundamentally about improving flow, delivering value, and respecting people. When you focus on those things, quality improves because the system works better. Delays shrink. Rework goes down. Problems become easier to see and address. Lean is about flow AND quality. The Toyota Production System emphasizes that.

The bigger problem is the lingering myth that Lean is about cutting corners or rushing people to go faster. That's not Lean. Real Lean work requires slowing down enough to truly understand the system. It means carefully observing where confusion, waiting, and rework are baked into the process–and then methodically removing those obstacles.

When unnecessary steps and delays are eliminated, quality rises. When people have clarity about purpose, expectations, and process, they make better decisions in the moment. And when leaders respond to problems with curiosity instead of blame, learning accelerates.

If you're curious about how Lean actually works–and why it shouldn't be reduced to a slogan or a stopwatch–look beyond the caricatures. You'll find a discipline grounded in scientific thinking, careful observation, and genuine respect for the people doing the work.

Lean and quality aren't opposites.

They're partners in creating work that's better for customers, better for teams, and better for organizations.

See more in the Best of Lean Memes collection.

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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