My friend (and previous “Lean Whiskey” podcast guest) Paul Critchley presented a free webinar on September 7th.
Get the slides and more here:
The Importance of Storytelling in Continuous Improvement
I hosted and moderated as part of the KaiNexus Continuous Improvement Webinar series.
Paul shares a framework that can be used to be a better storyteller.
How is this helpful in the context of continuous improvement? Well, we need to engage “hearts and minds” (or “heads and hearts” as I've heard it described). We can't fall back on data alone when we want to connect people to purpose and to inspire improvement.
In this webinar preview discussion, Paul and I chat about that and more… and you can scroll down to see the recording of the actual webinar.
Watch the Preview Chat:
Listen to the Preview:
Full Webinar Recording:
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
Latest posts by Mark Graban (see all)
- Alternative History: GM Uses Lean to Remain #1 in the Auto Industry - January 31, 2023
- Fall in Love with the Problem, not the Solution: In Entrepreneurship and Continuous Improvement - January 29, 2023
- Do You Have a Culture of Learning From Mistakes in Your Healthcare Organization? - January 26, 2023
