New Giveaway Contest: Win a “My Favorite Mistake” Mug!


Want to have a chance to win one of these snazzy “My Favorite Mistake” coffee mugs?

It's the perfect vessel for your coffee or tea… sip and listen!

Click here to enter

(open to U.S. addresses only due to shipping costs)


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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