Joining me for the fourth time, here for Episode #326 of the podcast, is my friend and colleague Katie Anderson, a leadership coach, Lean consultant, speaker and writer from the San Francisco area. Hear our previous podcasts about visiting and living in Japan.
Today, we're talking about a number of topics related to learning and collaboration: Her upcoming book with Isao Yoshino, the local San Francisco Bay area AME consortium that she is leading, her next trip to Japan (which you can join), and more.
I hope you enjoy our conversation as much as we did. For some other resources, and to enter to win a copy of my book Lean Hospitals (and a copy of Measures of Success) that Katie is giving away, visit kbjanderson.com/mark. Thanks, Katie!
Streaming Player:
For a link to this episode, refer people to www.leanblog.org/326.
For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android apps, or via Apple Podcasts. You can also subscribe and listen via Stitcher or Spotify.
Topics and notes for this episode:
- Isao Yoshino, who was John Shook‘s mentor at Toyota (and is “Sanderson” in the book Managing to Learn).
- Their upcoming book
- “Intentionally creating a culture of problem solving and learning”
- What are the qualities of a coach?
- Are you asking questions or giving opinions?
- Why are humble questions so important?
- Katie's blog
- Her recent article for LEI: ““Roll”-ing Out Lean at Kura Sushi“
Thanks for listening!
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
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