Podcast #295 – Ted Toussaint and Sarah Steinberg on #Lean & Innovation in Healthcare

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My guests for Episode #295 are Sarah Steinberg, from Atrius Health, and Ted Toussaint, a healthcare innovation strategist, formerly of Atrius Health. Ted is also a faculty member for Catalysis.

Today, we're talking about some innovative work that they led at Atrius, using a variety of modern product development and innovation methods, including Lean, Lean Startup, Design Thinking, and more to create a new “Care in Place” model for home-based patient care that helps reduce trips to a clinic or hospital.

I saw them present about this at the Lean Healthcare Transformation Summit (“Model Cell: Applying Innovation Process to New Care Model Design“). Their work was also featured in this HBR article: “How Atrius Health Is Making the Shift from Volume to Value.”

Below is a photo of the Atrius Innovation Center team, with Sarah fifth from the left and Ted second from left:

I hope you enjoy the discussion and that you're inspired to be more innovative in 2018!


Streaming Player (Run Time 45:46)

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For a link to use for this episode, refer people to www.leanblog.org/295.


For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android apps, or via Apple Podcasts.  You can also subscribe and listen via Stitcher.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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