The video was a chance to talk about what's new in the 3rd edition of my book Lean Hospitals that was released in June. You can now buy the book from the Center, along with other great books and videos.
I'm also looking forward to the 2017 version of the Center's European Summit, my first time attending this one:
I will be doing the famed Deming “Red Bead Experiment” as a 75-minute learning session. And, I'll be doing a day-long workshop built around this that will let participants learn and practice methods related to Understanding Variation and the applications of statistical thinking to management metrics.
More past posts on that topic:
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