Mark Graban Talks Kaizen and Continuous Improvement (Clips)

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This video contains clips of a talk I gave at the University of Michigan Health System in early 2014.

I cover some basics about the Kaizen approach to continuous improvement and how that fits into the “A3” problem solving model that is used widely at UMHS and other organizations.


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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