In this video, I talk about the use of Lean thinking in hospital facility design. The talk is given in the “Ignite” format, where you have five minutes and the slides automatically advance every 15 seconds on you.
Some of the themes include the parallels between “Lean Startup” thinking and “Lean Design” for hospitals. Both use an iterative design process that works to deeply understand customer needs (or those of patients and hospital staff).
The video:
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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