Healthcare Leaders Need to Actively Manage the System

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Thanks to my friends at the Lean Enterprise Institute for hosting a new article of mine on their Lean Post blog.

The Question All Healthcare Leaders Should be Asking Themselves

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What is that question? Click to find out.

And please also check out information about the online “Key Concepts of Lean in Healthcare” class I'm doing in partnership with LEI next month.


Please scroll down (or click) to post a comment. Connect with me on LinkedIn.


If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.