I've partnered up with the Ohio-based non-profit consulting group, TechSolve, over the past few years in some of their Lean healthcare promotions efforts, recently teaching some classes with them on Lean and Kaizen in healthcare.
One of their team members, Matthew Jobe, was recently on a local Cincinnati TV news show, talking about Lean in healthcare – improving workflows and reducing waiting times.
It's a short segment, but here it is:
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- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
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