Weekend Fun: “Medical Records” in Auto Repair vs. Hospitals

Since many organizations might block The Onion website, I decided to post this in the “weekend fun” category:

Quick-Lube Shop Masters Electronic Record Keeping Six Years Before Medical Industry

The headline pretty much says it all, but there's a short piece there that highlights, in a funny way, the disjointed lack of technology we often see in healthcare.

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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