Like podcast #133, this episode is a Q&A that follows up a webinar I did for my good friends at Gemba Academy recently, on the topic “Using Statistical Process Control (SPC) to Make Better Management Decisions.”
This might seem like an esoteric topic, but it's one I've found to be VERY practical and helpful in my career and with my clients. Some feedback I got included, “That wasn't nearly as boring as one might have expected.” :-)
Update: This topic is something I later explored in my 2018 book Measures of Success: React Less, Lead Better, Improve More.
For a link to this episode, refer people to www.leanblog.org/143.
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