Paul O’Neill Video, Speaking to Healthcare Leaders on Quality

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Here's a great video of Paul O'Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role in improving quality and patient safety.

You can listen to my earlier podcast with him here. Please take 30 minutes with your senior leadership team and clinical leaders and discuss… it may seem dry to some, but please stick with it.

“With leadership, anything is possible.” What does O'Neill expect a “real leader” to do? Watch and listen:


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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