“Kaizen!” Mention on “Parks & Rec”

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Catching up on an episode of the NBC show “Parks & Recreation” from a few weeks back, Rob Lowe's character is talking about going to a Japanese restaurant and he enthusiastically blurts out a few random words, including “Kaizen!” It's completely out of context for anything related to continuous improvement, but still fun to hear. It's the first 10 seconds of the clip or so.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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