My Lean Healthcare Talk at MIT, 2009

Last July, I was fortunate to be invited to give a guest lecture at the MIT EdNet / Lean Advancement  Initiative's  Lean Healthcare Academy.

Here is a link to my 40-minute talk.

Hope you enjoy.

If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.