John Toussaint just had a piece published in the influential peer-reviewed journal “Health Affairs.” You normally have to pay for the article, but the Lean Enterprise Institute has arranged a link for free viewing if you go via our side.
So click on the link above and then find the “Click to read more” link at the bottom. I can't link directly to the article from here or it won't work. Probably not lean, but not our rules.
John's piece is a nice intro and summary into the lean work at ThedaCare and also touches on public policy aspects that touch lean.
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