The First "Live Tweeted" Hospital Rapid Improvement Event?


Our friends at ThedaCare are running an experiment this week. One of their Rapid Improvement Event team members is going to send a few Twitter updates about the process for their event. In healthcare “R.I.E.” is a commonly used term for what might be known as a “Kaizen Event” in the rest of the Lean world.

You can follow her updates at The official “hashtag” is #RIE.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Jamie Flinchbaugh says

    Is there a specific hashtag indicator for the event that people can follow?

  2. Mark Graban says

    Ah, yes, the hashtag is #RIE

    You can follow it here:

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