Toyota’s Evolution and Quality


    Business Report – Toyota's gold standard status at top of quality pile takes a knock on 500 000 recalls:

    Here's an article that examines if Toyota's quality is slipping or not. This detail was interesting for some perspective on Toyota's evolution from a Japanese company to a global company.

    “In the 1980s, each Toyota plant in the US reported to a so-called mother plant in Japan, which mentored them and assisted with problems. Today, the older US Toyota plants oversee the newer ones.

    ‘Toyota's largest overseas market [the US] eventually has to take responsibility' for building high-quality vehicles without micromanagement, said Jeff Liker, a professor who specialises in studying Toyota.”

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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


    1. No matter what the cause, it does serve them well to sacrifice the “artifical” first place, over the very real safety problems.


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